Electronic Communications in the Pension Industry

Responding to questions from industry stakeholders and the passage of electronic commerce legislation in several Canadian jurisdictions, CAPSA prepared draft guidelines on electronic communications in the pension industry which were distributed for broad consultation in May 2001. CAPSA gratefully acknowledges the many constructive suggestions received from industry stakeholders during this national consultation.

On February 15, 2002, CAPSA released CAPSA Guideline No. 2 - Electronic Communication in the Pension Industry. The document is intended to help pension plan administrators and plan members apply the provisions of applicable electronic commerce legislation to communications required under pension benefits legislation.